Relationship Officers

Rwanda, Kigali
Published 3 years ago
ID #327
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Relationship Officers
Rwanda, Kigali,
Published 3 years ago


AXON Tunga Ltd. is a private corporate providing financial services through innovative approaches and focusing on digital tools. We strives to contribute to the social welfare and economic development of the Rwandan society. AXON Tunga intends to launch its operations very soon in Rwanda. We plan to offer different services to customers using various tools and strategy including the provision of flexible and innovative products that are highly competitive and reliable. AXON Tunga envisages creating opportunities to individuals, groups, public services, non government organizations and private companies to promote financial literacy and respond to the demand the Rwandan population.


Title: Relationship Officers
Number: 4
Appointment : Open contract
Duty station : Head Office located in Kigali/ Nyabugogo (Matern house/2nd Floor)
Date of issue: 06/11/2017
Dat of closure : 15/11/2017


AXON Tunga is a digital microfinance institution which delivers different financial services. It is an institution where you can develop your professional expertise by teaming with experienced people who are dynamic and focused on high performance and quality service delivery. AXON Tunga Microfinance would like to hire competent and motivated Relationship Officers with an experience of offering small and medium-loans delivery for both individual and groups. If you are looking for interesting as well a challenging opportunity where you can make a difference in Rwanda, AXON Tunga Microfinance is the place for you.

Education/Experience required:

• Bachelor degree in : Accounting, Business, Marketing, Finance, Banking or any other related field,
• At least three years experience in a microfinance industry,
• Experience in group and individual lending methodology,
• Solid experience in marketing and client management, especially small income earners.
Personal competencies
• Good knowledge of economics and strong knowledge of fundamentals on the credit methodology,
• Strong knowledge of Rwandan market especially SME’s clients,
• Flexibility of working extra hours even in the week end,
• Willingness to work under pressure,
• Demonstrate ability to manage group of many people,
• Prove the capacity of doing a good loan assessment,
• Experience of dealing with difficult customers,
• Strong experience in doing recovery.
• Experience in administering loans,
• Good knowledge of insurance,
• Good knowledge of dealing with clients who operates using mobile banking.
• Good oral and written communication skills
• Willingness and ability to work efficiently in a team environment
• Highly developed sense of responsibility and correctness
• Willingness to take on field work
• Must have very clean bill of health


To build and maintain a substantial and high quality loan portfolio
Main tasks:
• Solicit new loan accounts in accordance with specific provisions of AXON Tunga ;
• Organize and animate solidary groups and ensure their financial education and literacy ;
• Conduct client’ assessments and organize loan orientation seminars;
• Prepare and present credit applications to the branch credit committee for approvals;
• Supervises weekly meetings with the groups, and ensure zero tolerance against past due.
• Conduct area mapping and other survey activities tasked by the supervisor;
Required Documents:
• Application letter ;
• Updated curriculum vitae ;
• Copy of National ID ;
• Valid driving license of category “A” ;
• 3 Referees (a must from previous employers).

If you have the required qualifications and personal attributes and are fluent in kinyarwanda, we are willing to offer you a very rewarding and exciting career.
Please send your application addressed to AXON Tunga Human Resource via email: [email protected] or deliver hard copies at our head office in Nyabugogo (Materne House 2nd floor). Note : Send your application dossier not later than 15thNovember 2017 at 5 :00 pm local time.

Note: Please note that only shortlisted candidates will be contacted for test.

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